material
Shipping & Returns
Delivery:
Switzerland/Germany:Â Order before 9pm, same day shipping.
3 - 8 days delivery time
BEtheKNOW orders are shipped with DHL, UPS and Die Post. You will receive a tracking number via email as soon as your order has been shipped.
Return:
We offer 14 days cooling off period on any order to return or exchange if necessary, for more information check our full policy.
Please contact us by email ( Support@betheknow.com) so that we can assist you with the return.
fit
Delivery:
Switzerland/Germany:Â Order before 9pm, same day shipping.
3 - 8 days delivery time
BEtheKNOW orders are shipped with DHL, UPS and Die Post. You will receive a tracking number via email as soon as your order has been shipped.
Return:
We offer 14 days cooling off period on any order to return or exchange if necessary, for more information check our full policy.
Please contact us by email ( Support@betheknow.com) so that we can assist you with the return.
WE ARE WORLDWIDE RECOGNIZED
Thanks to our many years of experience, we have built a reputation as a supplier of high-quality fashion products to our customers around the world.
WE ARE HERE TO ANSWER YOUR QUESTIONS
FAQ
Frequently Asked Questions
Questions
Do you also ship abroad?
Yes, we ship worldwide. We currently ship to over 65 countries. Shipping costs apply and will be added at checkout
Currently, free shipping applies to orders over 40CHF.
We offer discounts and special offers throughout the year, so stay tuned for exclusive shipping offers.
How long does it take to receive my orders?
We are currently experiencing a very high volume of orders.
All orders are dispatched within 24 to 48 hours . Shipping takes approximately 5 to 7 business days depending on your location.
We ship to all countries except some islands. Delivery details are provided during the order process and in your confirmation email .
Another question?
You can contact us via our support page We will be happy to help you.
What return policies apply?
You can return a product for any reason within 14 days , no questions asked.
We do not charge any return or handling fees.
The customer only has to hand over the return label.
Do you ship to my country?
We have excluded countries that we cannot ship to from checkout. This means that if you can check out, we can ship to your country.